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Frequently Asked Questions
We thoughtfully source high-quality ingredients from trusted partners around the world. Whenever possible, our ingredients are USDA Certified Organic. When certification is not available, we select ingredients that are grown and harvested using organic practices and meet our uncompromising standards for purity and performance. Every ingredient is chosen with intention to support the skin barrier and honor the body’s natural design.
Yes. Our formulations are created with respect for all living beings. We do not test on animals, nor do we partner with suppliers who do.
We source only the highest quality ingredients from around the world. The majority of our ingredients are USDA Certified Organic. Those that are not officially certified are sourced from growers who follow organic farming and harvesting practices.
Order
We currently ship within the United States, including Hawaii. International shipping is not available at this time.
Each order is carefully prepared and processed within 2-3 business days. After shipment, most U.S. orders arrive within 5–10 business days, depending on location.
We invite you to reach out through our Contact page, and our team will be glad to assist you.
Rewards
Ritual Rewards is our way of giving back to the ones who love their rituals.
Every purchase, review, or act of devotion earns you points that can be redeemed for exclusive rewards and savings.
Simply create an account on our website. You’ll automatically start earning points with your first purchase or action.
You earn 1 point for every dollar spent, plus extra points for leaving reviews, subscribing, following us on social media, and more.
View the full list of ways to earn on our Ritual Rewards page.
Redeem your points for exclusive discounts directly at checkout.
You’ll see your available balance and can choose how many points to apply.
Example: 100 points = $10 off.
Points for purchases will appear once your order is fulfilled.
Points for reviews, follows, and other actions usually appear within 24 hours.
Yes — points expire 12 months after they’re earned.
You’ll receive a reminder before any points expire so you can redeem them in time.
Points are earned on the product subtotal after discounts, but not on gift cards, shipping, or taxes.
When you share your referral link, your friend receives $10 off their first order of $50 or more.
Once their purchase is complete, you’ll receive $10 in rewards as a thank-you.
Only one discount code can be used per order.
If you have multiple rewards, you can save unused ones for your next ritual.
Yes, subscription orders earn points just like one-time purchases.
Log into your account or open the Rewards widget in the bottom corner of the website to see your balance and available rewards.
Ritual Points are non-transferable and can only be redeemed by the account that earned them.
